Returns & Exchanges
At Laline, we want you to be completely satisfied with your beauty experience. If you are not happy with your purchase, you may return unopened and unused products within 30 days of receipt for a full refund.
Initiate Your Return
Log into your account or visit our returns portal to select the items you wish to return and receive a unique Return Authorization Number.
Secure the Package
Carefully pack the unused products in their original packaging, ensuring the items are protected to prevent damage during transit.
Ship It Back
Attach the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects and approves the returned items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing